Privacy Policy

Introduction

Welcome to www.tj-outlet.co.uk (the “Website”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website, in accordance with UK GDPR and the Data Protection Act 2018.

Please read this policy carefully. By using our Website, you agree to the practices described herein.

1. Who We Are

Data Controller:
Thomas Jacks Limited
Address: Thomas Jacks Limited, Apex House, Timothy’s Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9BF

Contact Email: info@thomasjacks.co.uk

Data Protection Officer (DPO): Sarah Gosbell

2. Information We Collect

We may collect and process the following types of personal data about you:

• Identity Data: Name, username, and other identifiers.
• Contact Data: Email address, telephone numbers, and postal address.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Information about how you use our Website, including page views, navigation, and time spent.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data about you in the following ways:

• Direct Interactions: You provide information by filling out forms on our Website, subscribing to newsletters, creating an account, or contacting us directly.
• Automated Technologies: When you interact with our Website, we may collect Technical Data automatically through cookies, server logs, and other similar technologies.
• Third Parties: We may receive data about you from third parties such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We use your personal data for the following purposes:

• To Provide and Improve Services: To deliver our Website content, respond to your requests, and provide customer service.
• For Marketing Purposes: To send you newsletters and promotional information about our products and services, provided you have opted in.
• To Analyse Website Use: To monitor and improve our Website’s performance, user experience, and security.
• For Legal Compliance: To comply with our legal obligations, including fraud prevention, security measures, and regulatory requirements.

5. Legal Bases for Processing Your Data

We process your personal data based on the following lawful grounds:

• Performance of a Contract: To fulfil contractual obligations, e.g., providing services or products you requested.
• Consent: Where you have provided consent, for example, subscribing to marketing communications.
• Legitimate Interests: To improve our Website and offer relevant products and services.
• Compliance with Legal Obligations: When required by law to protect our users, company, or public interest.

6. Sharing Your Data

We may share your data with:

• Service Providers: Third parties that assist us in operating our Website, such as analytics providers, hosting providers, and payment processors.
• Business Transfers: In the event of a sale, merger, or acquisition, your data may be transferred to the new owner.
• Legal Requirements: When necessary to comply with a legal obligation or protect our rights.

7. International Transfers

We may transfer your data outside the UK. In such cases, we will ensure that appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses or equivalent mechanisms.

8. Data Security

We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. Despite our efforts, please note that data transmission over the internet cannot be entirely secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements.

10. Your Rights

Under UK GDPR, you have the following rights concerning your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of incomplete or inaccurate data.
• Erasure: Request deletion of your data, where there is no overriding legal reason for us to keep it.
• Restriction: Request to restrict the processing of your data in certain circumstances.
• Data Portability: Request transfer of your data to another party.
• Objection: Object to the processing of your data in certain circumstances.
• Withdraw Consent: Withdraw consent at any time where we are relying on it to process your data.

To exercise any of these rights, please contact us at info@thomasjacks.co.uk. We may require additional information to verify your identity.

11. Cookies

Our Website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and gather Usage Data.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

3. Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, so we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and if significant, we will notify you by email or a prominent notice on our Website.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@thomasjacks.co.uk
Address: Thomas Jacks Limited, Apex House., Timothy’s Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9BF

Last Updated: 14^th November, 2024